FAQ's
At ClothingMart, we are always here to help! Below are some common questions our customers ask. If you don’t find the answer you’re looking for, feel free to reach out to us.
1. Ordering & Payments
Q1: How do I place an order on ClothingMart?
Ordering on ClothingMart is easy! Simply browse our products, add them to your cart, and proceed to checkout. Follow the payment instructions, and you’re all set!
Q2: What payment methods do you accept?
We accept multiple payment options, including:
✔ UPI (Google Pay, PhonePe, Paytm)
✔ Credit/Debit Cards
✔ Net Banking
✔ Cash on Delivery (COD) (if applicable)
Q3: Can I modify or cancel my order after placing it?
You can modify or cancel your order before it is shipped by contacting our support team at contact@clothingmart.store or via Call (+91 7048123695).
2. Shipping & Delivery
Q4: How long does it take to deliver my order?
Delivery time depends on your location. We usually process orders within 24-48 hours, and Premium Express Shipping takes 5-15 business days.
Q5: Do you offer international shipping?
Currently, we only ship within India. We hope to expand our services soon!
Q6: How can I track my order?
Once your order is shipped, we will send you a tracking link via email/SMS so you can check your order’s status.
3. Returns & Refunds
Q7: What is your return policy?
We offer easy returns within 3 days of delivery if the product is damaged, defective, or incorrect. Please ensure the product is unused and in its original packaging.
Q8: How do I request a return or refund?
To initiate a return or refund, contact us at contact@clothingmart.store or Call us (+91 7048123695) with your order details.
Q9: How long does it take to process a refund?
Refunds are processed within 7-10 business days after approval. The amount will be credited back to your original payment method.
4. Product & Support
Q10: Are the products on ClothingMart authentic?
Yes! We ensure 100% genuine and high-quality products for our customers.
Q11: How can I contact customer support?
For any assistance, feel free to:
📞 Call/WhatsApp Us: +91 7048123695
📧 Email Us: contact@clothingmart.store
Q12: Do you offer discounts or promotions?
Yes! We frequently offer discounts and special deals. Keep an eye on our website or subscribe to our newsletter to stay updated.
Still Have Questions?
If your question isn’t listed here, don’t worry! Contact us, and we’ll be happy to assist you.
📍 Visit Us: 3rd Floor, ClothingMart Boutique India Pvt Ltd., Crystal Point Mall, Link Road, Andheri West, 400053 Mumbai MH, India
🌐 Website: https://clothingmart.store/
Thank you for choosing ClothingMart – Happy Shopping! 😊