Shipping & Delivery Policy
At ClothingMart, we strive to provide fast, reliable, and hassle-free delivery for all our customers. Please read our Shipping & Delivery Policy to understand how we process and ship your orders.
1. Shipping Coverage
✅ We currently ship across India to all major cities and towns.
🚫 At this time, we do not offer international shipping.
2. Order Processing Time
🕒 Order Processing: Orders are typically processed within 24-48 hours of confirmation.
🚚 Dispatch Time: Once processed, orders are dispatched within 2-5 business days.
📢 Orders placed on weekends or public holidays will be processed on the next business day.
3. Estimated Delivery Time
Our standard delivery timeline depends on your location:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities (Delhi, Mumbai, Bangalore, etc.) | 5-10 business days |
| Other Major Cities & Towns | 7-12 business days |
| Remote & Rural Areas | 8-15 business days |
📦 You will receive a tracking link via email/SMS once your order is shipped.
4. Shipping Charges
🚚 Premium Express Shipping: We offer free shipping on all orders.
Shipping charges (if any) will be displayed at checkout before payment confirmation.
5. Order Tracking
📍 Once your order is shipped, you will receive a tracking number via email/SMS. You can track your order using the link provided.
If you have any issues tracking your order, feel free to contact us at:
📧 Email: contact@clothingmart.store
📞 Call/WhatsApp: +91 7048123695
6. Delayed or Lost Shipments
If your order is delayed beyond the estimated timeframe:
🔹 Check the tracking link for the latest updates.
🔹 If there’s no update for 5+ business days, contact our support team.
🔹 In rare cases, if an order is lost in transit, we will initiate a replacement or refund after verification.
7. Cash on Delivery (COD) Policy
💰 COD not available at our store because of fake orders.
8. Address & Delivery Issues
📦 Please ensure your shipping address is accurate and complete at the time of order placement.
🚫 We are not responsible for delivery failures due to incorrect addresses or unavailability of the recipient.
If you need to update your address before shipment, contact us immediately.
9. Undelivered Packages & Reattempts
If the delivery is unsuccessful due to customer unavailability:
🔹 The courier may attempt re-delivery (up to 2 times).
🔹 If still undelivered, the package may be returned to us. In such cases, additional reshipping charges may apply.
10. Need Help? Contact Us!
For any shipping-related queries, please reach out to:
📞 Call/WhatsApp: +91 7048123695
📧 Email: contact@clothingmart.store
🌐 Website: https://clothingmart.store/
We appreciate your trust in ClothingMart and look forward to serving you! 🚀